CQI-11 Plating System Assessment Internal Auditor Course

Day 1: Introduction and Fundamentals

1. Welcome and Introduction

• Overview of CQI-11 (Plating System Assessment)
• Importance and relevance of CQI-11 in the automotive and plating industries
• Objectives of internal audits for CQI-11 compliance
• Role and responsibilities of internal auditors

2. CQI-11 Standard and Requirements

• Introduction to CQI-11 framework
• Key terms and definitions in plating processes
• Review of CQI-11 requirements and clauses
• Deep dive into critical areas:
  Process tables and job audits
  Plating process control
  Equipment and quality system requirements

3. Audit Planning and Preparation

• Overview of the internal audit process
• Importance of pre-audit preparation
• How to define the audit scope and objectives
• Developing an effective audit plan and checklist
• Group exercise: Preparing for a mock audit

4. Plating Process Overview

• Understanding different types of plating processes
• Critical parameters and controls in plating systems
• Case study on common issues in plating operations

5. Case Study & Group Discussion

• Real-world example of a CQI-11 audit
• Group discussion on key challenges and problem-solving during an audit

Day 2: Audit Execution and Reporting

1. Conducting the Audit

• How to conduct a process audit: key steps and techniques
• Gathering objective evidence through observation and interviews
• Common non-conformities and findings in plating systems
• Group exercise: Simulating a plating process audit (mock audit)

2. Reporting Audit Findings

• How to write an effective audit report
• Documenting non-conformities, observations, and opportunities for improvement
• Corrective action requests and follow-up procedures
• Group exercise: Writing a sample audit report with mock findings

3. Corrective Actions and Follow-Up

• Addressing non-conformities with corrective actions
• Understanding root cause analysis and its importance in corrective actions
• Establishing follow-up mechanisms to verify the effectiveness of corrective actions
• Group discussion: Reviewing case studies on corrective actions

4. Closing the Audit

• Closing the audit with the management team
• Reviewing findings and agreeing on action plans
• Continuous improvement strategies in plating systems

5. Exam and Feedback

• Short exam or quiz to assess understanding
• Group feedback and course conclusion

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