The ISO 20000-1 standard establishes a set of requirements for organizations to establish, implement, maintain, and continuously improve a service management system (SMS).
Organizations can use the guidance in this standard as a framework for managing SMS effectively. ISO 20000-1 (Service Management System Requirements) and ISO 20000-10 (Concepts and Vocabulary) were updated in September 2018 to address evolving needs and challenges in IT service management delivery.
Who Should Apply for ISO/IEC 20000-1 (IT)?
All service providers, large or small, in IT services, facilities management, and business services wanting to ensure their services' quality should get ISO/IEC 2000-1. The ISO 20000-1 helps ensure services that adapt to the changing service delivery system.
The Benefits of ISO 20000-1
- Get Globally recognized Certification
- Enhanced customer satisfaction
- Quality service delivery
- Better Understanding of business responsibilities and goals
- Ability to manage and protect the organization, assets, stakeholders, and management
- Reduced number of incidents
- Risk incident management
- Improving organization reliability
- Quick response times with minimal disruptions to IT service
How Can QACA Help You?
A Quality Austria Central Asia certificate verifies that internal corporate processes have been checked and are in compliance with the relevant standard for ISO 20000-1. In addition, our certified certification body conducts audits that follow the ISO 20000-1.
You can request a certificate from us to evaluate your organization's performance based on ISO 20000-1.
For any queries or further information related to our services, please feel free to contact us at info@qacamail.com or call us at +919599619392. We are here to assist you!
