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Suspension and Withdrawal

SUSPENSION involves to restrict the client to actively advertise or promote its certification of its Management System by Quality Austria Central Asia Pvt. Ltd.

WITHDRAWAL involves the withdrawal from the client of Quality Austria Central Asia Pvt. Ltd. certification and the return of the Certificate. WITHDRAWAL usually follows, SUSPENSION, when there is no evidence of effective corrective actions taken.

SUSPENSION involves to restrict the client to actively advertise or promote its certification of its Management System by Quality Austria Central Asia Pvt. Ltd.

  •   Suspension – can occur in situations of surpassing surveillance audit defined cycle, serious complaints/conflicts, non-closure of the NC in the defined time scales, client voluntarily requests, commercial aspects eg non-payment of audit fees as per contract etc.
  •   The client is normally sent reminders prior to reaching the above situation, these are in the form of emails, letters clearly mentioning the violation and the deadline for the same.
  •   If there is no response, then the client is reached over phones so that the contact is established. All the above activities is done prior to the deadline of expiration of the dates ie minimum 30 days prior to the deadline.
  •   Incase the reasons give for the delay are genuine eg renovation in the site/construction activities/no orders leading to no production then these needs to be supported by suitable evidences and records kept.
  •   An analysis of the situation is done by the concerned and a decision to suspend or not to suspend is taken in 45 days maximum from the due date of the assessment/concern.
  •   During the suspension period the certificate shall remain temporary invalid
  •   During suspension, the client organization shall not advertise its continued certification in any form, recall the claims in any form of media and any such activity which misleads the situation
  •   The list of invalid certificates shall be uploaded on the QACA website for public accessibility
  •   After the condition of suspension is removed, the designated shall verify the implemented effective corrective actions on site or off site within the next 10 days. Where required, a special audit may also be planned.
  •   Reinstate the certificate after the above is successful. The overall time from suspension to reinstatement shall not exceed 90 days from the date of the original condition/concern/communication.

Examples - A major non-compliance is raised during a Special Surveillance, which indicates that insufficient action was taken by the client to clear raised non-conformities; Improper use of the Quality Austria Central Asia Pvt. Ltd. logo has been discovered and has not been resolved effectively by the Client after notification by Quality Austria Central Asia Pvt. Ltd. Examples - A major non-compliance is raised during a Special Surveillance, which indicates that insufficient action was taken by the client to clear raised non-conformities; Improper use of the Quality Austria Central Asia Pvt. Ltd. logo has been discovered and has not been resolved effectively by the Client after notification by Quality Austria Central Asia Pvt. Ltd.

WITHDRAWAL involves the withdrawal from the client of Quality Austria Central Asia Pvt. Ltd. certification and the return of the Certificate. WITHDRAWAL usually follows, SUSPENSION, when there is no evidence of effective corrective actions taken.

WITHDRAWAL involves the withdrawal from the client of Quality Austria Central Asia Pvt. Ltd. certification and the return of the Certificate. WITHDRAWAL usually follows, SUSPENSION, when there is no evidence of effective corrective actions taken or the deadline of maximum 90 days is not met or the client voluntarily agrees for the submission of the certificate.

Withdrawal – this activity is triggered is the client crosses the suspension period or the client voluntarily surrenders the certificate or the company itself has closed down or there violations of the agreement of contract. This process is initiated within the next 10 days of the suspension. After the condition of the withdrawal of the certificate is reached, the client would need to implement the following:

  •   Stop of media/stationery form claiming the certification
  •   Return to QACA the original version of the certificate(s)
  •   Remove all Logo’s of QACA and the Accreditation Body from all forms of communication e.g. letter heads, web, visiting cards etc.
  •   Incase the same is not practiced within 5 working days of the withdrawal decision, QACA shall reserve the right to take a legal course of action and all expenses for the same including any liability related to this shall be on the client.

Suspended & Cancellation List

S.No.Client NameCertificate No.Status
1  Maco Private Limited IND/N/001 Withdraw
2  The West India Power Equipments Pvt. Ltd. IND/S/002 Withdraw
3  Green Hopper Machineries & Contractors IND/S/003 Withdraw
4  Dew Diamonds IND/S/004 Withdraw
5  Pearey Lall & Sons (E.P.) Limited IND/N/005 Withdraw
6  KALCO Alu-Systems (P) Ltd IND/N/006 Withdraw
7  Prakash Industries IND/S/007 Withdraw
8  Wylie Indicators Ltd. IND/N/008 Withdraw
9  Ratan Enterprise IND/E/010 Withdraw
10  C S Engineering Works IND/E/012 Withdraw
11  Amba Auto Industries Pvt. Ltd. IND/N/013 Withdraw
12  Jukahso Infra Pvt. Ltd. IND/N/014 Suspended
13  DRV Tools & Components IND/N/015 Withdraw
14  Kamakshi Electronics IND/N/024 Suspended
15  Rajpura Crowns Pvt. Ltd. IND/N/026 Suspended

Director's Note

"At QACA we believe in unlocking the potential of our people to serve them better to our clients. We are a growing organization and being in service sector, new ideas are must for survival. Nurturing young talented people is key to our success. We acknowledge the need to handle people differently since they are different. We provide equal opportunity to our people to let them prove that they are not equal"
-Pankaj Rai,
CEO and Regional Director Central Asia

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